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8isupport.zendesk.com

Providing an example project and your computer hardware specifications will help a great deal when tracking down issues.

Example Project: When sending a bug report, including a simple project which reproduces the bug or issue will go a long way when tracing down the problem.
Hardware Specifications: Windows provides a built in tool for saving the hardware information to a text file. Please follow the steps below https://help.ea.com/en-nz/help/pc/how-to-gather-dxdiag-information/

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